Signed, sealed and shredded

At Grace, we understand the importance of security and confidentiality when it comes to information management, document storage and secure shredding and destruction services. As the secure document-destruction company, we’re synonymous with integrity and customer service.

Destruction tailored to your needs
We develop bespoke data destruction services to best cater for all your advanced security destruction needs. From document shredding bags and secure document transport to the operation of our security shredding facilities, we offer a complete solution.
Tracking throughout the lifecycle
For clients storing records in one of our national Grace Information Management facilities, a Grace representative will contact you as documents approach the end of your established records lifespan, seeking authority to commence secure destruction.
Fully accredited quality
As a quality endorsed organisation and a member of the National Association for Information Destruction (NAID), we can ensure secure and confidential management of your destruction needs. The destruction of your sensitive information always takes place in a government accredited secure facility.
Official confirmation of destruction

Certificates of Destruction are provided on request, verifying the completion of the destruction.

Your sensitive information is in safe hands

The shredding of documents ensures you are protected from identity theft while complying with your legal obligations. This in turn reduces the risk of reputational harm, legal proceedings and financial damage from the loss of sensitive business information.

Frequently Asked Questions

To go ahead, we will need to set you up with an account in our system. You will be asked to provide the following details:

  • Billing name
  • Billing address
  • Service address
  • Contact person (Name, phone number, email)
  • Any site specific information for our drivers

Once you are set up in our system, the operations team will email you with the first available service date. If this date does not suit you, please let us know and we will aim to re-book on a suitable day.

In regards to time, we do not provide a specific time as it depends on how long other work takes to complete. We can request the driver call you approximately 30 minutes before arrival to give you notice. On the day of the service, you can contact us and we can request and approximate time period from the driver based on how the run is going.

For CBD locations we often say we can be onsite within 3-5 working days of the order being received. For greater metropolitan areas we can normally service within 7 days. For regional locations we often will only pass through once every 2 weeks or once every 4 weeks.

Please check with operations before providing exact service date.

The standard bin size is 240L which is the standard council bin size however we can also provide the smaller 120L bin.

A Grace staff member would need to do a site inspection of the stairs if the job is a one off service to ensure it is safe. If it is a permanent service, Grace would suggest placing a secure cabinet onsite rather than a secure bin.

All paperwork collected is securely destroyed via shredding. All facilities that Grace engages to shred our paperwork, use specialised industrial shredders which have a cut size of between 12mm and 16mm to ensure that meet Australian standards. 

All paper collected is 100% recycled. Media and product destruction is recycled where possible. Hard drive destruction is recycled.

Yes, on request Grace will provide you with a certificate of destruction.

Grace is a National Association of Information Destruction (NAID) member, however not an accredited member as we do not own our own shredding facilities. Grace group however does hold ISO 9001 Quality accreditations and ISO 27001 Security Information accreditations. Grace police checks and clears all of its staff upon employment and again every 2 years. Grace audits all shredding facilities we engage on an annual basis via site inspection.

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